West End Quay cleaners and concierge defend their hard-won rights!

“We believe that a fair and respectful workplace is the foundation of the excellent service we aim to provide. The current climate of mistrust and intimidation is unsustainable and counterproductive for both staff and residents. With your support, we can ensure that this development is managed in a manner that reflects the values of fairness, professionalism and mutual respect.”
From an open letter to residents written by the workers.

After a hard-fought battle in 2023 with a successful summer of strikes, concierge and cleaners at West End Quay luxury apartments won a major pay rise and union recognition.

But now, management is trying to threaten their right to collective bargaining and their hard-won gains. 

Their bosses, West End Quay RTM Company Ltd, are attempting to impose performance related pay reviews which would punish workers with pay cuts, undermining their collective bargaining agreement.

Workers are also negotiating for improvements to their pay and sick leave – but management refuse to make any commitments.

West End Quay workers are standing firm to defend and improve their conditions. Their victory in 2023 proved that collective action works, and they are ready to take strike action once again.